Billing & Insurance

Novant Health Coastal Plastic Surgery will work with you before any procedure to get necessary insurance approvals and to inform you of any costs that will be your responsibility. If your procedure or visit is not covered by insurance, payment is due at or before the time of service. We accept cash, check, debit card and most major credit cards.

Please bring your insurance card as well as your method of copayment or payment with you to every appointment. 

Online bill pay

For your convenience, you can pay bills from your doctor's office online. This service allows you to pay your bills quickly and securely. 

Access now

Accepted insurance

The list below contains most, but not all, of the managed care organizations administering health plans accepted by Novant Health clinics. Please contact your health plan's administrator if you have questions about where you can receive care.


Note: Not ALL Novant Health Medical Group clinics or providers participate in all plans, even if listed below. Please verify provider participation in your health care benefit plan when you contact the clinic for an appointment.

Managed care plans

Carrier

Type of plan

Aetna
(excluding National Advantage Program)
HMO, POS, PPO
Aetna Behavioral Health
(Psychiatric Providers Only)
Behavioral Health
Anthem BCBS
(Virginia Practices Only)
HMO, POS, PPO
BCBS for NC Teachers and State Employees
(NC Practices Only)
 
BCBS for SC Teachers and State Employees
(SC Practices Only)
 
Beech Street
(Women's Care - Charlotte Locations Only)
PPO
Blue Choice of South Carolina
(SC Practices Only)
HMO
Blue Cross Blue Shield of North Carolina
(NC Practices Only)
HMO, POS, PPO
Blue Cross Blue Shield of South Carolina
(SC Practices Only)
POS, PPO
CareFirst BCBS
(Virginia Practices Only)
HMO, POS, PPO
Carolina Behavioral Health Alliance
(Psychiatric Providers Only)
Behavioral Health
Cigna Behavioral Health
(Psychiatric Providers Only)
Behavioral Health
CIGNA Healthcare HMO, POS, PPO
Duke University Self Insured/Duke Select -thru WellPath
(Durham Internal Medicine Only)
Employer Specific
First Health PPO
Great West POS, PPO
Healthgram (formerly Primary Physician Care) PPO
HUMANA National POS - Open Access -aka Kanawha Benefit
Solutions
POS, PPO
Kaiser Permanente
(NICS Prince William Only)
HMO, POS, PPO
Magellan Behavioral Health
(Psychiatric Providers Only)
Behavioral Health
MedCost PPO
MultiPlan, Inc PPO
NC Health Choice  
PHCS PPO
Provider Select, Inc. PPO
SC State Health Plan
(SC Practices Only)
 
Three Rivers Provider Network PPO
Tyson Preferred Network for Tyson Foods PPO
United HealthCare HMO, POS, PPO
WellPath -also known as Coventry HMO, POS, PPO

Workers compensation

Novant Health Medical Group urgent care and some orthopedic locations accept many workers compensation insurance carriers, and will bill your employer's carrier after treatment of your on-the-job injury.

Some workers compensation insurance carriers provider "designated" physician and hospital networks for the treatment of work-related injuries. Your Employer should let you know if these designated workers compensation networks pertain to you.

Government programs

Carrier

Type of plan

Carolina Access Government
Carolina Access II Government
Medicare -all States Government
Railroad Medicare Government
SC Medicaid
(Greater Charlotte, South Carolina & Coastal Practices Only)
Government
Tricare Prime
(North Carolina & Virginia Clinics Only)
Government
Tricare Reserve Select -TRS Government
Tricare Standard -formerly Champus Government
VA Medicaid
(Greater Winston, Triangle & Virginia Practices Only)
Government

Medicare replacement plans

Carrier

Type of plan

Aetna Medicare HMO/PPO Medicare HMO, PPO
Aetna Medicare Open Plus Medicare PFFS
Blue Medicare HMO Enhanced -North Carolina
(NC Practices Only)
Medicare HMO, PPO
Blue Medicare HMO Medical -North Carolina
(NC Practices Only)
Medicare HMO, PPO
Blue Medicare HMO Standard -North Carolina
(NC Practices Only)
Medicare HMO, PPO
Blue Medicare PPO Enhanced -North Carolina
(NC Practices Only)
Medicare HMO, PPO
Blue Medicare PPO Enhanced Freedom -North Carolina
(NC Practices Only)
Medicare HMO, PPO
Cigna Healthspring Medicare HMO
Humana Medicare Medicare HMO, PPO, PFFS
Today's Options Medicare PFFS
Today's Options Value/Premier Medicare HMO, PPO
UHC Medicare Solutions (formerly AARP Medicare Complete/Essential or EverCare) Medicare HMO, PPO

Medicaid HMO plans

Some of our South Carolina practices accept the following Medicaid HMO plans; please contact the practice to confirm your plan is accepted.

Carrier

Type of plan

Absolute Total Care Medicaid HMO
Advicare (formerly Palmetto Physician Care) Medicaid HMO
Molina Healthcare (formerly South Carolina Solutions) Medicaid HMO
Select Health - First Choice Medicaid HMO